Reference

How pequino Handles Your Personal Information

We built this policy to be direct: you should know exactly what data we collect when you open an account, make a deposit through PayPal or Venmo, or contact support — and you should know how to change or remove it.

Account Data ProtectionPayPal & Venmo PrivacyCookie ControlsYour Right to AccessData Deletion Requests

Explore the Lobby Read FAQ

DATA HANDLING PRACTICES

Security, Cookies, Retention, and Account Control

We use SSL encryption across every page that handles account or payment data, including the screens where you enter PayPal or Venmo details. Cookies fall into three categories: strictly necessary (your session stays active), analytics (page-load performance), and preference (your saved language and display settings). You can decline analytics and preference cookies through the cookie banner at first visit or through your account settings at any time. Data is not transferred outside the United States except where a third-party processor — such as an identity verification service — is contractually bound to US-equivalent data protection standards.

SSL Encryption

Every account screen, including PayPal and Venmo payment flows, runs over SSL. Session tokens expire automatically after a period of inactivity to reduce unauthorized access risk.

Cookie Management

Three cookie tiers: necessary, analytics, and preference. You can opt out of the non-essential tiers at any time through the cookie banner or your account settings panel.

Data Retention

Identity documents are kept only as long as your state's regulations require. Marketing preferences are cleared within thirty days of an opt-out. Closed accounts follow a documented deletion schedule.

Third-Party Processors

We share data only with processors that support account operation — identity verification, payment routing for Play+, and fraud screening. Each is bound by a data processing agreement.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or delete the personal information we hold on your account, you have three ways to get in touch. Each channel connects you directly to our account team — not a generic inbox. We aim to acknowledge data requests within two business days and complete them within the timeframe your state's applicable privacy law requires.

Live Chat Start a chat session from your account dashboard. Identify your request as a privacy matter and our team routes it to the data-handling queue immediately.

Email Request Send your request to our privacy address listed in the account settings page. Include your registered email and the specific data you want accessed or removed.

Account Settings Some preferences — marketing emails, cookie settings, and push notifications — can be adjusted directly inside your account without contacting support at all.

What We Collect and Why We Collect It

pequino Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account, we collect the information needed to verify your identity — name, date of birth, state of residence, and a government-issued ID number. This is a legal requirement for operating in eligible states, not a preference. When you deposit or withdraw using

1
PayPal, Venmo, or a Play+ prepaid card, we receive a transaction reference and the last four digits of the instrument you used; we do not store full card numbers or PayPal credentials on our servers. Device data — browser type, IP address, and mobile operating system
2
— is logged automatically to detect fraud and ensure your session stays secure. We also collect support chat transcripts when you contact us, because those records help us resolve follow-up issues faster. Location data is collected only to confirm you are accessing from an eligible state,
3
as required by applicable law. We do not sell your personal data to third-party advertisers. Retention periods vary by data type: identity verification records are held for as long as regulations in your state require, while marketing preferences are deleted within thirty days of an opt-out
4
request.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Your Privacy at pequino

These are the data and privacy questions we hear most often. If your question isn't covered here, live chat or the email channel described above will get you a direct answer from the account team.

No. When you transact through PayPal or Venmo, we receive only a transaction reference and masked instrument details. Full credentials are never stored or shared with external parties.

Send a data access request via live chat or the privacy email in your account settings. We acknowledge requests within two business days and fulfill them per applicable state law timelines.

Yes. Submit a deletion request through live chat or email. Some records — such as identity verification files — must be retained as long as state regulations require, but all other data is removed.

We set three tiers: strictly necessary, analytics, and preference cookies. You can decline analytics and preference cookies via the first-visit banner or inside your account settings at any point.

Location is checked at login to confirm you are in an eligible state, as required by applicable law. We do not build a persistent location history or share location data with advertisers.

Retention periods follow the regulations of your state. Once that period ends, documents are deleted according to our documented data retention schedule. You can ask support for the specific timeline.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoCollege Football Team Form Guide LiveLive Dealer Baccarat

How pequino Handles Your Personal Information

Security, Cookies, Retention, and Account Control

How to Reach Us About Your Data

Common Questions About Your Privacy at pequino

01 Does pequino share my PayPal or Venmo details with third parties?

02 How do I request a copy of the data pequino holds on me?

03 Can I ask pequino to delete my account data?

04 What cookies does the site set and how do I control them?

05 Is my location data stored, and why is it collected?

06 How long does pequino keep my identity verification documents?

Privacy Policy

Related pages

Related pages